Activity/organization/distribution structure

Established in 1986, Euro Protection Surveillance (EPS), the number one player in remote surveillance in France, protects nearly 485,000 premises owned by personal and business customers every day.

The service is primarily marketed through the Crédit Mutuel and CIC banking and insurance networks, but also directly online and via the call centers.

Products/services offered

For individual customers, Homiris products are marketed as part of an “all-in” subscription service. The service includes home protection against burglary, assault and domestic risks such as fire and carbon monoxide poisoning. Subscription includes installation, availability and maintenance of equipment, 24-hour surveillance, intervention by a security agent and calls to the emergency services, depending on the plan selected. It is also offered to business customers.

In 2018, EPS rolled out its new La Vidéo service, a perfect complement to its surveillance activity. Customers can use this service to monitor their home at all times via a secure mobile app.

In February 2019, EPS began to market its services in Belgium.